Manufacturer Services We Offer
ProAutomated offers a range of tailored services for manufacturers nationwide.
Our nationwide team of Field Service Engineers are trained and certified as experts in lighting control equipment from all major manufacturers. The scale and geographical coverage of our team ensures we meet our clients' needs for responsiveness and support, no matter the location.
Here's how we can help.
With our nationwide team of field service engineers, we provide the onsite help you need, when you need it. We achieve this through a thorough 4+ week training for each new member, which ensures our team is trained in both the technical skill set to accomplish the job, and the social skill set to see it through.
With three quarters of our workload in startup environments, we know how to interface with contractors and integrators. We're prepared to get your systems setup, but more importantly, to troubleshoot and resolve issues when something goes wrong. Our experience in documentation and expectation management shines through when working with your customers and when the need for commissioning arises. Our professionalism and leadership is palpable onsite, allowing your customers to place their confidence in your product and our team.
System Layout and Design
With extensive field experience comes an extensive understanding of how systems work. From system specification to device layout, ProAutomated is able to leverage this experience to provide a team that can handle your System Layout and Design needs.
With projects under our belt from $5k to $500k, we work comprehensively in specification compliance, and are adept at making modifications for various energy codes. While maintaining an average lead time under 5 days, each member of our team produces projects with exacting standards on detail and quality.
With our team of field service experts and centuries of combined experience, we're here to solve problems. Our team has seen these systems in more that a manual, and understands the issues that arise and face your customers in real life.
From quick turnaround phone support to in-depth troubleshooting that requires applied knowledge, we've got it covered. Each ProAutomated member can support upwards of 40 customers per day, with not just the technical knowledge, but the customer service to match.
Need help with Project Management? ProAutomated is here for you. From product delivery and install, to delays, to system programming and customer acceptance, we're there. Our experience allows us to understand the changing dynamics of every job and see your projects through. We specialize in remote project management, working to build and maintain rapport with our team onsite to keep your project on schedule.
We've completed 13,000 lighting projects to date across North America, each one further developing our team's experience in lighting project management. From project values of $10k to $50MM our depth of understanding and proactive approach will keep the project running efficiently and on budget, saving you time, money, and frustration.